Policy
Shipping Policy
Every order ships from our Studio City, California shop. We pack records the same way we pack our own collections: stiffeners, outer sleeves, and cardboard mailers built to survive the postal system.
Domestic rates and transit
- Records and media ship via USPS Media Mail, typically 3 to 8 business days. Express shipping is available at checkout.
- A $2.99 packing and materials fee applies to shipped orders.
- Expedited and Priority options are available at checkout.
- Orders ship Monday through Friday, excluding US holidays. Most orders go out within 1 to 2 business days of being placed.
In-store pickup
Select In-Store Pickup at checkout and your order will be ready within 2 hours during store hours, free of charge. We’ll email you when it’s ready and hold pickups for 14 days.
International
We ship worldwide. International orders are charged a flat shipping rate based on destination and order value, calculated at checkout. Import duties, taxes, and customs fees are not included in your order total — they are collected by your local carrier or customs office on delivery and are the customer’s responsibility.
Tracking
You’ll receive a shipment confirmation email with tracking as soon as your label is generated. Tracking sometimes takes a few hours to populate after the email lands.
Lost or damaged packages
If your order arrives damaged, or tracking shows it as delivered but you can’t find it, email info@licoricepizzarecords.com within 7 days. Photos help us file claims and get a replacement out fast.